We redesigned NovaPay’s customer onboarding to cut drop-off and clarify KYC steps across web and mobile.
Outcomes included a clearer information architecture, guided progress states, and a reusable component system for their product team.
We redesigned NovaPay’s customer onboarding to cut drop-off and clarify KYC steps across web and mobile.
Outcomes included a clearer information architecture, guided progress states, and a reusable component system for their product team.